Exactly 1 year ago I wrote about The Automation of Automation concept. The Automation of Automation can be quickly defined as: AI automations can be linked together to create massive improvements and efficiencies in productivity and knowledge. We will expand upon this concept and explain how combining Human + AI processes can enhance aspects of The Automation of Automation.
Human + AI
I have spoken in depth for many years about how currently we are in some form of a Human + AI stage within the evolution of AI. (I mentioned this before Chatgpt was even a thing). This will continue for awhile and its a very very exciting time with tons of incredible opportunities especially for businesses who can effectively utilize AI with humans to create true business, organization, and society value.
Combining Human + AI to Provide Higher Quality Automations and Outcomes
The current biggest problem with GenAI – Hallucinations.
Generative AI is still very susceptible to hallucination (illogical) outputs. One of the largest challenges with the advancement of using AI in many processes with automation is that the AI produced output or outcome can be completely wrong. (For better or worse we have termed this a hallucination.) If we cannot rely on the AI produced outputs then AI becomes much much less useful.
Key Takeaway:
In this stage of AI Evolution, the use and tactic of splitting up tasks between what AI does very well and accurately with what humans do well can provide competitive advantage to business leaders. Human + AI subtask division and collaboration can improve many aspects of AI automations including:
* Quality of AI outputs.
* Quality of inputs to AI.
* Task efficiency and speed improvements without sacrificing level of quality.
* Consistency and Improved Outcomes.
I would like to hear your thoughts on this. Please comment or hit me up through a DM. My goal with these articles and tools are to truly help others understand the practical possibilities related to Data and AI Automation.