I have been I think one of the longest gmail users since it started long ago. I actually pay for extra storage on Google.
Now that they have moved towards a paid model we also upgraded to a paid Workspace Edition.

The most horrible customer experience with Google that I know of is their Storage Warning.
This is the most useless screen I’ve ever seen and sadly … I”m the admin but i have no way to change my storage easily without jumping through 10 pages of hoops and then its is still not easy or possible.
fbell Changed status to publish August 30, 2023